So here I am, once again, looking to upgrade FIOS service for my client and the one thing holding me back is Verizon itself. After a series of calls where I was simultaneously told static IP addresses would not change, would change and would not change, a technician who actually understands these things confirmed that yes, all 13 IP addresses would in fact change with the upgrade from the BPON ONT to the GPON ONT.

So once again, I’m on hold scratching my head as to why Verizon a) can’t change the name on an account without first deleting it (losing all IP assignments) and b) can’t seem to upgrade an ONT without throwing away the IP addresses associated with it and providing new ones.

One would think with the technology at our fingertips today, Verizon would have figured this one out.